UnFranchise® Owners are paid commissions for managing, training, supplying, supporting and motivating their organisations to produce retail sales volume and do not earn commission under the MPCP solely on production. UnFranchise Owners must maintain and provide continuous, substantive, supervisory and management functions to all UnFranchise Owners in their sales organisation, regardless of whether their sales volume currently contributes to your commissions. Failure to carry out these responsibilities is grounds for corrective action by Market United Kingdom, including, but not limited to, forfeiture or reversal of commission cheques, required additional training, and in the case of chronic or severe failure to perform the duties, termination of the UnFranchise Owner’s contract as set forth in Chapter 14, Sec. 1 of this UnFranchise Manual.
(A) Management and training responsibilities: This includes educating and motivating their sales organisation in subject matter regarding Market United Kingdom products, effective sales techniques, the MPCP and compliance with policies and procedures contained in this UnFranchise Manual. Further, UnFranchise Owners must train and communicate with their sales organisation to ensure that UnFranchise Owners within their organisations do not make improper product or income claims, engage in illegal or inappropriate conduct, including but not limited to: engaging, directly or indirectly, whether through use of social media or other means, in any action or conduct to intentionally disparage, demean or reflect negatively or upon the name, professional reputation, character or business of Market United Kingdom or any other action that would otherwise violate the terms of the IUA&A or policies in this UnFranchise Manual.
(B) Supervisory responsibilities: Examples of supervisory and management functions include, but are not limited to: personal meetings, training sessions, resolving customer satisfaction issues, assisting in policy and procedure training, advising other UnFranchise Owners on the proper and ethical use of social media, protecting against unethical activities, reporting any suspected or actual policy violations, maintaining continuous contact and communication via telephone, voicemail, email, newsletters, written correspondence, social media, as well as accompanying them to Global Meeting, Training and Seminar System (“GMTSS”) events and other Market United Kingdom events and training programmes.
UnFranchise Owners must provide evidence of their supervisory or management function to Market United Kingdom upon request; Market United Kingdom, in its sole discretion, may determine if these supervisory and management responsibilities have been and are currently being fulfilled satisfactorily. Market United Kingdom provides all UnFranchise Owners with a series of Management Reports for the sole purpose of demonstrating the execution of management responsibilities. All Management Reports and the information contained therein are confidential and proprietary and constitute trade secrets of Market United Kingdom and should be treated as such; specifically, except as expressly permitted, UnFranchise Owners:
(1) Must not directly or indirectly disclose any information contained in any Management Reports or any other business documents to any third party;
(2) Must not use such information to compete with Market United Kingdom;
(3) Must not encourage or solicit any customer(s) or UnFranchise Owner(s) to reduce or terminate their business relationship with Market United Kingdom, including but not limited to using social media sites to solicit UnFranchise Owners; or
(4) Must not directly or indirectly disclose to any third party their REP ID and Password.
In addition to the specific Management and Supervisory functions detailed in (A) & (B) of this section, UnFranchise Owners also have the additional management responsibilities described below:
UnFranchise Owner: UnFranchise Owners have the ultimate responsibility for ensuring their desired level of success. They have the responsibility for being knowledgeable about the Market United Kingdom UnFranchise Manual contents (i.e., policies, procedures, rules and regulations).
Sponsor: Sponsors have the specific responsibility to comply with all provisions relating to sponsorship described in the Terms and Conditions of the IUA&A, as well as other applicable policies and procedures.
Coordinator: In addition to those responsibilities specified in the “Sponsor” section above, Coordinators must train and work with all UnFranchise Owners in their organisation down to the next active Coordinator. Additionally, they must supervise the downline Coordinators and make sure these Coordinators are supporting and training all UnFranchise Owners in their organisations. A Coordinator is responsible for presenting the Marketing Plan to new UnFranchise Owners.
Executive Coordinator: In addition to those responsibilities specified in “Sponsor” above, Executive Coordinators are contractually bound (i.e., Executive Coordinator Acknowledgment and Agreement) to enforce the policies, procedures, buyback guarantee, return merchandise policy, and rules and regulations to the level of the next Executive Coordinator in their downline organisation. If the next downline Executive Coordinator is not fulfilling these responsibilities, the upline Executive Coordinator must notify the upline leadership, and must fulfil the responsibilities of the non-compliant downline Executive Coordinator until another downline Executive Coordinator is developed in that organisation who assumes/fulfils those responsibilities for the organisation.
Certified Executive Coordinator: In addition to those responsibilities specified in “Sponsor” and “Executive Coordinator” above, Certified Executive Coordinators must provide Basic 5 Trainings for all UnFranchise® Owners in their organisation down to the next Certified Executive Coordinator. Only Certified Executive Coordinators (i.e., Executive Coordinators who have passed the Executive Coordinator Certification Training) may conduct New UnFranchise Owner Trainings and Basic 5 Trainings.
Professional Coordinators and Higher UnFranchise Levels: In addition to the responsibilities specified above, these managers must ensure that all UnFranchise Owners in their downline organisations are being properly supported and trained through communication and ongoing supervisory functions to downline leadership.
Certified Trainers: Certified Trainers shall fulfil all responsibilities in accordance with the policies and procedures in the Market United Kingdom UnFranchise Manual. They also shall ensure that any UnFranchise Owner in their downline requiring an Executive Coordinator Certification Training is provided such training, even if it requires the Certified Trainer to travel to a distant geographic location to do so.
Advisory Council Members: Advisory Council members shall organise meetings in new geographic areas of growth where they have downline UnFranchise Owners; resolve disputes between lines of sponsorship; work with other Advisory Council members to provide training on a global basis; implement the Global Meeting, Training and Seminar System within their downline; and enforce the policies, procedures, rules and regulations in all lines of sponsorship through all means provided in the Market United Kingdom UnFranchise Manual.
Independent UnFranchise Owners are compensated only for personal sales production from their sales and distribution organisations within their downline according to company policy, procedures, rules and regulations, and for their management and supervisory role for their downline organisations. An UnFranchise Owner is not compensated for sponsoring/recruiting new Independent UnFranchise Owners.
To consummate acceptance as an active and qualified UnFranchise Owner, the UnFranchise Owner must have a minimum of two retail sales totalling £115.00 for Independent UnFranchise Owners in the United Kingdom and submit to Market United Kingdom a Form 1000 accompanied by at least two retail receipts substantiating £115.00 for Independent UnFranchise Owners in the United Kingdom in retail sales to end consumers within a Three-Q-Date period of qualifying a BDC. Each UnFranchise Owner must personally make the retail sales reflected on the Form 1000 to his or her own customer(s), and if submitting a paper form, the UnFranchise Owner submitting the form must personally complete and submit the Form 1000 to Market United Kingdom.
Market United Kingdom’s Management Performance Compensation Plan is based upon retail sales to the end consumer. The company recognises that Independent UnFranchise Owners may wish to purchase products in reasonable amounts for their own personal consumption and use. However, UnFranchise Owners cannot use more than 30% as personal consumption of the total sales, to accrue commission and to satisfy the Form 1000 requirements.
However, UnFranchise Owners cannot use more than £35.00 of products personally used/consumed by the UnFranchise Owner’s household as part of the £115.00 sales total required to accrue commission, and satisfy the requirements for their Form 1000.
All Independent UnFranchise Owners have the right to sponsor new Independent UnFranchise Owners into their downline organisation provided they generate £115.00 in retail sales and submit documentation to the company within 30 days of sponsorship.
(A) New Independent UnFranchise Owners: Each new Independent UnFranchise Owner has the ultimate right to choose his/her own sponsor.
(B) Sponsorship Conflicts: If two Independent UnFranchise Owners claim to be the sponsor of the new UnFranchise Owner, the company may, at its discretion, regard the first executed and received Application and Agreement as controlling. The company also reserves the right to review each situation and adjust sponsorship rights accordingly.
(1) As a general rule, it is good practice to regard the first UnFranchise Owner that meaningfully works with a prospective UnFranchise® Owner as having first claim to sponsorship. Basic tenets of common sense and consideration should govern.
(2) Independent UnFranchise Owners who sponsor other Independent UnFranchise Owners must fulfil the obligation of a bona fide supervisory, distributing and selling function in the sale and distribution of products to the end consumer, and in the training of those Independent UnFranchise Owners sponsored. Independent UnFranchise Owners must actively pursue ongoing contact, communication and management activities with their organisation. Failure to fulfil this obligation may result in loss of sponsorship rights and/or termination at the company’s sole discretion.
(C) Lack of Sponsorship: If an UnFranchise Owner does not have a sponsor entered into the computer database because of same household, failure to enter a sponsor on the original application, etc., and that UnFranchise Owner wants to have a sponsor entered into the computer database, he/she must submit a letter of request, attention of the Compliance Department, explaining the situation. The letter must be signed by both the UnFranchise Owner and the proposed sponsor. Independent UnFranchise Owners should allow the Compliance Department at least two weeks to notify them if sponsorship was approved.
In the conduct of their business, Independent UnFranchise Owners shall safeguard and promote the reputation of the products of the company and shall refrain from all conduct that might be harmful to the reputation of the company.
(A) Products: The marketing of such products shall be consistent with the public interest, and avoid all discourteous, deceptive, misleading, unethical or immoral conduct or practices.
(B) Advertisements: Independent UnFranchise Owners shall neither advertise company products nor the Marketing Plan except as specifically approved by the company.
(C) Representation: Independent UnFranchise Owners agree to make no false or fraudulent representation about the company, the products, the Management Performance Compensation Plan, or income potentials.
(D) Compliance: Failure to comply with this obligation may result in termination and possible legal action.
Independent UnFranchise Owners may only use income claims published by Market United Kingdom. No unauthorised claims are permitted for recruiting or any other purpose. Do not mislead prospective Independent UnFranchise Owners by claims that high earnings will be easily achieved. Moreover, it is illegal for an UnFranchise Owner to persuade anyone to make a payment by promising benefits from merely getting others to join Market United Kingdom. Use of unauthorised income claims is grounds for initiation of Corrective Action Procedures by the company. Unauthorised income claims are not permissible even if Market United Kingdom’s name is not used in the advertisement or claim.
(A) Speakers Bureau Members (Category 1 or Category 2): Speakers Bureau Members may present the Management Performance Compensation Plan segment at an UnFranchise Business Presentation.
(B) Certified Executive Coordinators: Certified Executive Coordinators may present the Management Performance Compensation Plan in settings where no fee is charged, such as a Home Business Presentation.
(C) Independent UnFranchise Owners: Independent UnFranchise Owners may hold one-to-one or closed presentations but must follow the format provided by the company in official literature and audio and video materials.
(D) Misrepresentation: Any misrepresentation of the Marketing Plan or Management Performance Compensation Plan will be grounds for termination and possible legal action.
Federal and state regulatory agencies as a practice do not approve nor endorse direct sales programmes or any other type of business activity. Therefore, Independent UnFranchise Owners shall not represent or imply, directly or indirectly, that Market United Kingdom and its programmes have been approved or endorsed by any governmental agency.
Any inquiries by any type of media (e.g.., television, radio, print) are to be referred to the company’s Public Relations Department immediately. This policy is to ensure accuracy and consistent public image.
Market United Kingdom will continue to expand internationally. However, Market United Kingdom cannot permit its future access to potential new markets to be impeded or denied by a few premature, unauthorised and uninformed Independent UnFranchise® Owners.
(A) Restrictions: To prevent abuse, the following restrictions shall be strictly enforced:
(1) Independent UnFranchise Owners must not engage in any unauthorised activity in any unopened country or member state prior to authorisation by Market United Kingdom.
(2) Independent UnFranchise Owners can only conduct meetings to explain the Marketing Plan, products or engage in any type of recruiting activities in countries where Market United Kingdom or its affiliated companies are open for business or in countries listed under the Emerging Markets Programme (“EMP”).
Note: Please visit your UnFranchise Business Account to learn more about EMP countries.
(3) Independent UnFranchise Owners must not export any Market United Kingdom products or literature.
(4) UnFranchise Owners may only promote or refer exclusive Market United Kingdom products to anyone in any unopened country/territory and in the EMP countries through the UnFranchise Owner’s SHOP.COM Global website.
(B) Emerging Markets Programme (“EMP”): EMP provides a slimmed-down, streamlined version of the Market United Kingdom business, which allows the company to assess potential expansion to a full Market Country in the future. Independent UnFranchise Owners may invite residents of EMP countries to participate in their organisation under a streamlined version of the Market United Kingdom Marketing Plan.
(C) SHOP.COM Global: SHOP.COM Global allows customers from anywhere to buy exclusive Market United Kingdom or Market America products. Independent UnFranchise Owners who refer exclusive Market United Kingdom or Market America products in other countries via SHOP.COM Global earn home country BV. In addition to BV, UnFranchise Owners will earn retail profits for sales made via SHOP.COM Global to be delivered in countries where Market America and/or its affiliates DO NOT have in-country operations. No Retail Profit will be earned from sales made via SHOP.COM Global to be delivered to certain countries where Market America and/or its affiliated companies have operations, specifically Australia, Canada, Singapore, Hong Kong and the United Kingdom. Products purchased by UnFranchise Owners from SHOP.COM Global shall be for personal consumption only and shall not be retailed. NOTE: Restrictions may apply.
(D) Corrective Action: Market United Kingdom will use the corrective action procedures set forth in the Market United Kingdom UnFranchise Manual to discipline Independent UnFranchise Owners who violate pre-launch activity restrictions. Those corrective action procedures include suspension and/or termination for violating Independent UnFranchise Owners.
(E) UnFranchise Owner Notification: Market United Kingdom will notify Independent UnFranchise Owners of any plans for opening international markets. Meanwhile, Independent UnFranchise Owners should take no premature steps into currently unopened markets, as this could jeopardise international expansion for all Independent UnFranchise Owners in the future. If Independent UnFranchise Owners have an interest in a particular international market(s) for potential expansion, they can submit such information in writing to Market United Kingdom attention of the Legal Department.